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Course Details

The majority of companies use Microsoft Outlook. Microsoft Outlook Intermediate is much needed in the office. Training can be undertaken at our Centre where you have access to tutors or, if you wish, at your home / work or a blend of the two. The online training consists of a user friendly system. There is a virtual tutor who monitors your progress and also shows and explains the correct way to perform the task.

The training program contains approximately 4 modules made up of about 17 topics. You have the program for 1 year which can be useful as a reference in the future.

Souters, as a Microsoft Certified Academy, can offer CPD Accredited Certification in Outlook Intermediate which is an internationally recognised certificate; this is included in fee. We can also offer Certiport Global Certification (at an extra cost).


CPD Accredited Certification in Outlook Intermediate level / In-depth knowledge of MS Outlook Intermediate level / Prepare yourself for the job market / Be confident in this application.

Course Format

The online training is interactive with coursework marked as you progress leading towards an assessment (optional).

Souters offers a choice from Outlook 2010 or Outlook 2013. Starting at this at Intermediate level, is the ideal step to advance your training and move towards Advanced level. If you would like the Advanced level this is available at a supplement.

Course Content

  • Sort, group and filter messages
  • Manage, search folders
  • Use rules to manage your messages automatically
  • Create templates (forms)
  • Manage outgoing messages
  • Message – Track options, follow-up flags
  • Organise, manage meetings
  • Publish calendars
  • Quick steps
  • Recall, resend messages
  • Electronic business cards
  • Manage conversation view
  • Manage general e-mail options
  • Internet
  • Viruses
  • Outlook on the Web (OWA).

Dates and Duration

Please email or telephone to arrange a start date with induction.

It is recommended that you take your assessment within three months in order to obtain a CPD Accredited Microsoft Outlook Intermediate Certificate (included in the price). You have access to the training program for 1 year.

Course Requirements

There are no special entry requirements.


  • CPD Accredited Microsoft Outlook Intermediate Certificate – internationally recognised
  • Training written by senior Microsoft Partners
  • Accredited qualification to boost your CV and job options
  • Prepared for any assessment at the job interview
  • Confident to use Outlook effectively at work
  • Work quickly because of this additional knowledge
  • Flexible training can be at home or at our academy or a mix
  • Flexibility, so you can train in a shorter period if needed
  • User friendly system to make you professionally effective with this software
  • Access to training program for one year.


CPD Accredited Microsoft Outlook Intermediate Certificate on successful completion.

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